Can I book a table in advance?
Our bakeries unfortunately do not offer bookings, however, we will always help to accommodate on the day if this is possible.
Do you let out your space for events and community gatherings?
Please go to the contact page on this website, specifying the specific location, and we will happily discuss further.
Do you have a loyalty scheme?
Yes, we do! by downloading the Mokoko app, you can earn points on all drink purchases and redeem these points against any drink or food item on our menu. A direct link to the app can be found here.
I believe I have left something behind in one of your bakeries…
Sorry to hear that! Please go to the contact page on our website or contact the store you visited directly.
Do you provide nutritional information on your products?
Currently, we don’t have nutritional data for our products, but if this relates to allergens, we are happy to help and can provide information in-store about all of our products on sale.
Can I join Mokoko?
We love to meet new people! Please head over to the Join Us page on this website or alternatively visit Indeed.com, where any vacancies are listed.
Do you accept cash payments in your bakeries?
We operate a card payment option only.
Do you allow dogs?
Yes, well-behaved dogs are welcome, but we ask that you take them outside if they are barking or excited!
What are your opening times?
All our stores open every day of the week, with the exception of a few days at Christmas. Exact times for each store can be found on our locations page.
What can you tell me about allergens that may be present in your products?
We can provide you with detailed information about each product in-store. Our bakeries use flour containing gluten, nuts, eggs, and dairy products every day, so there may be traces of these allergens present.
Do you sell gift vouchers?
Yes, we do! Please click here to head to our Gift Voucher page on this website for further information.
Can I place a pre-order for collection?
We are happy to take any enquiries regarding orders placed in advance. Please submit an enquiry via the contact link on this website, providing further details, or alternatively contact the relevant site directly. Details can be found on the contact page.
Do you deliver?
Yes, we work with a couple of well-known national delivery companies, specific to the location. Please head over to the courier’s website of your choosing to check for our presence.
When do you make your products?
Our products are made fresh every day by our teams of skilled bakers and chefs. The bread and pastries we sell are always baked each morning around 7-8am and only ever sold the same day.
Is your bread free from nasties?
Absolutely! We only make real bread. What is real bread, you ask? Real bread is made without chemical raising agents, so-called processing aids, or additives. Our genuine sourdough simply contains what you would expect: flour, water, and salt, and is only leavened using a live sourdough culture.